lisboaPrivacy Policy

This page describes what we collect when you use lisboa and how we keep that data protected. We at lisboa take your privacy seriously. Our platform processes personal information only to deliver our entertainment service, verify your account, process payments, and comply with applicable law. We do not sell your data to third parties, and we do not use it for marketing beyond your account on lisboa.

Our services are available only where local law permits. When you access lisboa from Jakarta, Surabaya, Bandung, Medan, or Semarang, you agree that your data may be processed on servers located outside your jurisdiction. We undertake to apply consistent security standards regardless of server location.

What we collect on lisboa

We collect your email address, phone number, full name, date of birth, and residential address when you register an account on lisboa. We also collect payment information—your bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and transaction history—to process deposits and withdrawals. We do not store your full card numbers; payment processors handle that data separately.

We collect behavioural data: your login times, game selections, bet amounts, and account balance history. We use this to detect fraud, enforce account limits, and personalise your experience on lisboa. We also collect your IP address, device type, and browser information for security and troubleshooting.

How we use your data

We use your data to verify your identity (KYC), process your deposits and withdrawals, and deliver live football coverage, live-dealer tables, slot games, and esports markets on lisboa. We may contact you via email or SMS to confirm account changes, notify you of promotional offers (if you opt in), or alert you to suspicious activity.

We share your data with payment processors (to complete transactions), our hosting provider (to run our servers), and law enforcement (if required by court order). We do not share your data with marketing agencies, data brokers, or advertisers. Our third-party processors are bound by confidentiality agreements.

Your rights on lisboa

You have the right to access, correct, or delete your personal data on lisboa. You may request a copy of all data we hold about you. You may withdraw consent for marketing emails at any time. To exercise these rights, contact our support team via the FAQ page or email the address listed in our legal notice

We retain your data for as long as your account is active, plus seven years for regulatory compliance. If you close your account on lisboa, we anonymise your data after this retention period expires.

Security and jurisdiction

We encrypt your data in transit using TLS 1.2 or higher. Our servers apply standard security practices including firewalls, intrusion detection, and regular backups. We do not guarantee absolute security; no online service can. If we discover a breach affecting your account on lisboa, we will notify you within a reasonable timeframe.

Your data may be processed in multiple jurisdictions. By using lisboa, you consent to this cross-border transfer. We apply the same privacy standards to all regions where we operate.

Changes to this policy

We may update this privacy policy to reflect changes in our service or applicable law. We will notify you of material changes via email or a notice on lisboa. Your continued use of our platform after such notice constitutes acceptance of the updated policy.

For questions about this policy, contact us via the FAQ or legal notice page. We aim to respond to privacy inquiries within ten business days.